Is this just marketing automation spam?
It texts your customer once, from your number, with your name, when you miss a call. Then a person takes over. It never sends a marketing sequence.
What if I already have a good website?
Then buy only this. Lead Follow-Up works with whatever site you have. It is the most common thing companies add without a rebuild.
Do my customers have to agree to texts?
Yes, and the forms are written so they do. Every automated text opens with your business name and ends with "Reply STOP to opt out." Missed-call texts are a reply to a call they made to you.
How do review requests work?
The same message goes to every customer after the job, with your Google link. No sorting happy from unhappy, no incentives. That is what Google allows, and it is what keeps the reviews real.
What does it cost to set up?
Standard onboarding has no setup fee. If phone registration or an unusual data import creates extra work, you see and approve that price before anything begins. Phone, text, and email usage is shown separately without a markup.